Privacy Policy
How we collect, use, and protect your information at Anurāga Living.
Introduction
Anurāga Living ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and the choices available to you when you visit anuragaliving.com or purchase our products.
Information We Collect
We collect information you provide directly, such as your name, email address, shipping address, phone number, and payment details when you place an order, create an account, or contact our concierge team. We also automatically collect certain technical information, including your IP address, browser type, and browsing behaviour on our site.
How We Use Your Information
- To process and deliver your orders, including shipping updates and returns.
- To respond to enquiries made through our contact form or concierge email.
- To send order confirmations, receipts, and — where you've opted in — newsletters and promotional updates.
- To improve our website, products, and customer experience.
- To detect and prevent fraud or misuse of our services.
Cookies & Tracking
We use cookies and similar technologies to remember your preferences, keep items in your shopping bag, and understand how visitors use our site. You can control cookie preferences through your browser settings; disabling cookies may affect some site functionality.
Sharing of Information
We do not sell your personal information. We share information only with trusted third parties who help us operate our business — such as payment processors, shipping and logistics partners, and email service providers — and only to the extent necessary for them to perform their services.
Data Security
We use industry-standard encryption and security practices to protect your information, including secure payment processing and restricted internal access to personal data. No method of transmission over the internet is entirely secure, and we continuously work to strengthen our safeguards.
Your Rights & Choices
You may request access to, correction of, or deletion of your personal information at any time by contacting us at anuragaliving@gmail.com. You can also unsubscribe from marketing emails using the link in any newsletter we send.
Children's Privacy
Our website and products are intended for adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us so we can remove it.
International Users
Our services are currently intended for customers within India. If we expand to serve international customers, this policy will be updated to reflect applicable cross-border data protection requirements.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Material changes will be noted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, reach us at anuragaliving@gmail.com or through our Contact page.